We strive to produce the highest quality products and desire every customer to be satisfied with their purchase. In the event that you’d like to return one of our products, we will happily issue a full refund for the purchase price if the item is returned within 7 days of delivery and is returned in “like new” condition. Shipping fees are to be paid by the buyer. To begin the return process, please email email@example.com.
Exchanges will be accepted if the product is received back within 7 days of the delivery date and only if the item is returned in “like new” condition. Shipping fees are to be paid by the buyer. To begin the exchange process, please email firstname.lastname@example.org.
If there is a defect in a Range Leather product, we will exchange the product at no cost to the buyer if it is returned to us within 30 days. Photos will be requested to show the defect. Shipping fees will be paid by Range Leather and email email@example.com with information and photos.
Unfortunately, any customized or personalized products will not be eligible for return or exchange as it is not able to be resold.
Lifetime Construction Guarantee
At Range, we are proud to offer a lifetime guarantee on the construction of our leather products. This warranty covers defects in the manufacturing and/or materials of the product. The lifetime guarantee does not cover general "wear and tear", inappropriate care/use of leather goods and other buyer inflicted damage. Please contact us with any questions regarding our lifetime guarantee.